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Communication Panel
Overview
Getting Started
User Menu and Settings
Agent Presence and Timers
Conversations
Queues
Directories
Phone Functions
Chats and Messages
Emails, Tasks and Action Items
Agent Guidance
Scripts
Outbound Campaigns
Search
Integrations
Communication Panel
can be integrated with various third-party applications.
Related information
Integration to SAP Service Cloud (C4C) Live Activity
Integration to SAP CRM and S/4HANA
Third-Party Applications
Integration to ServiceNow
Integration to Salesforce
Virtual Desktop Infrastructure
