Overview

OData is an open protocol providing a standardized way to create and interact with REST APIs over the web.

In Sinch Contact Pro it allows you to read reporting tables (fact and dimension tables) and provides data in json format for applications such as SAP Analytics Cloud and other third-party solutions. For descriptions of Sinch Contact Pro reporting tables, see Reporting Data Guide.

Confidential information (such as chat content and script results) is excluded by default but can be enabled on request​.

Reporting information over OData is raw data and there are no ready-made reports. You can use it to build your own reports or combine with other business data.