You can use the event-driven integration (EDI) framework for integrating Sinch Contact Pro with web services both externally and inside the system.

You follow this procedure to configure integrations using the event-driven integrations framework.

In the table, you'll find the basic building blocks available for configuring your request.

If you are adding an integration that also needs to return a response to Sinch Contact Pro, you can find the options for configuring how the JSON response is handled in the tables below.

To check what your configuration returns, you can add debugging data in the configuration to be shown in Communication Panel's extension area as conversation attached data (CAD) .

See configuration and JSON code examples of using EDI in various situations.