Dashboard
This section instructs in setting up Dashboard.
As an administrator, you need to configure user rights for Dashboard users.
-
Go to
. -
Create supervisor or team leader user groups according to the instructions in the System Configurator document but do not add any role to the group.
You can also add rights directly to a user but for easier rights and user management, we recommend to add rights via user groups.
Note:Make sure the users have user settings template defined.
-
In the User Rights assignment block, add the required rights and then save and close.
Sufficient user rights depend on the functions and views users need in their daily work. The needed rights for each view are listed in the Dashboard documentation.
Supported Browsers and Platforms
On workstations with Windows operating system, the application can be used with Chrome, Edge, Opera, and Firefox. For macOS, only Chrome is supported. We recommend using the latest version of the browser.
Clearing Cache
Sinch Contact Pro user interfaces are based on web technology, which means that from Sinch Contact Pro servers to workstations there might be several entities caching the content. Using a cached file may cause issues especially after Sinch Contact Pro system upgrades and other system maintenance. Therefore we recommend that after an upgrade or a system maintenance, users clear the cache or set the browser to clear cache when closing.