This document lists the most important new features, changes and improvements in the contact center application.
The following changes and improvements are made in Communication Panel.
New channels are supported.
The following changes and improvements are made in Supervisor Dashboard.
The following changes and improvements are made in System Configurator.
The following changes are made in the RESTful and integration interfaces.
This section lists changes to the existing functions and features.
This section lists changes made to improve Sinch Contact Pro security.
This section lists issues reported by customers and found during system testing.