System Configurator (SC)

The following changes and improvements are made in System Configurator.

Simultaneous Ring Mode

You can now prevent Communication Panel users from changing their Simultaneous Ring Mode settings with the option Deny User-Level Modifications in System Configurator > User Settings Template > Multiterminal Desktop/Simultaneous Ring.

Attached Data

You can now define which extra data connected to a conversation is stored and available in the History view of Communication Panel and in reports. Define them with the setting Extra Data Included in Statistics in System Configurator > Channels. This is supported for the voice and chat channel.