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Client workstation guide for on-premise 2026
Client workstation guide for on-premise 2026
  • Overview
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  • Starting to Use Sinch Contact Pro End-User Applications
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  2. Starting to Use Sinch Contact Pro End-User Applications

    Requirements and instructions for starting Communication Panel, Communication Desktop, Online Monitoring, Reporting, and SAP Service Cloud (C4C) integration

  • Starting to Use Sinch Contact Pro End-User Applications

    Requirements and instructions for starting Communication Panel, Communication Desktop, Online Monitoring, Reporting, and SAP Service Cloud (C4C) integration

    • Communication Panel
    • Mobile app

      This section collects settings related to the mobile app, which enables handling chat conversations on a supported mobile or tablet device.

    • Dashboard

      This section instructs in setting up Dashboard.

    • Online Monitoring
    • Reporting
    • SAP Service Cloud (C4C) Integration

Starting to Use Sinch Contact Pro End-User Applications

Requirements and instructions for starting Communication Panel, Communication Desktop, Online Monitoring, Reporting, and SAP Service Cloud (C4C) integration

Each Sinch Contact Pro application has its specific requirements, see the following sections

  • Communication Panel

  • Mobile app

  • Communication Desktop (CDT)

  • Online Monitoring

  • Reporting.

  • Additionally SAP Service Cloud (C4C) Integration can be used with CDT and ECF/Communication Panel.

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