This Disaster Recovery Plan (DRP) gives an overview of the requirements, strategies, and proposed actions necessary to rapidly and effectively recover operations following an event that impacts the Sinch Contact Pro service.

The objectives of the DRP are the following:

This policy is implemented to minimize the impact of large incidents on Sinch Contact Pro services and recover from service unavailability.

If an event affects Sinch Contact Pro, the actions in this list will be completed.

There are various potential disruptive threats which can occur at any time and affect the normal business process. We have considered a wide range of potential threats and summed up the results of our analyses below.

DRP will be reviewed quarterly. The agenda for these reviews is listed in the table below.