RESTful interfaces

RESTful Configuration Interface (RCI)

• /messagingServices

  The following new fields added for sinchconversation:

  • issuer
  • clientId

  These fields are used for OAuth2 authentication.

• /users

  The fields voicemail and externalAgentNumber added

  From the feature request FR371

RESTful Contact Management Interface (CMI)

• The new query parameters for the following resources are now supported:

  • GET /cmi/keywordContacts: showKeywords for returning the conversation keywords as a comma-separated list

  • GET /cmi/keywordCounts: timeAggregation for returning keywords grouped by the specified time interval

• It's now possible to move conversations from one queue to another with POST cmi/contacts/move.

  From the feature request FR420

RESTful Outbound Campaign Interface (OBI)

GET /RI/obi/campaigns/:id/customers now has a maximum limit of 10 000.

RESTful Directory and Presence Interface (DPI)

• DPI.html has been updated with the following query parameters for the /entries resource:

  • sort

  • any fields

• The following changes have been made to the /groups resource:

  • POST is now supported on /groups

  • /groups/{id} added with support for the GET, PUT, and DELETE methods